A better understanding of process design is essential to mitigate the risk of negotiation fatigue amongst constituencies and to carry a peace process even in times of little or no progress until a positive and sustainable agreement has been reached. Keith Fitzgerald argues that, in war-ridden countries, the public frequently supports parties opposed to negotiated agreements as opposed to those favouring them. The author then presents options for preventing this dynamic from the outset, through the way in which the process is structured.